Request a replacement licence code for Plant Base

Your license code has your user-name embedded as a key. The name displays on the program splash-screen and About window.

Perhaps you would prefer a different name to be shown? If you wish to change it, just request a replacement license code using the form below. There is no charge for this. The new code will be emailed to you.

To prevent potential abuse, we have set a limit of 5 name changes - contact us if more are needed.


The user name must be between 6 and 20 characters long and can only contain the following:

  • A to Z
  • a to z
  • 0 to 9
  • space
  • & (ampersand)
  • - (hyphen)
  • ' (single apostrophe)

The email address originally used for purchase is for validation only. Leave blank if same as your current address.


* please ensure the correct email address to receive your code

If your response email does not appear shortly, check in your Spam or Junk folders in case it has been incorrectly filtered. You may wish to add support@deeproot.co.uk to a whitelist.